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Who we are

We are Hermes Fulfilment – an international logistics company and service provider in the field of processing returned shipments and complete fulfilment for e-commerce. We have been operating in the Czech Republic since 1995, and we have the strong background of a traditional company.

At Hermes Fulfilment, we process returns from mail order. Shipments travel from our operations in Plzeň – Křimice and Štáhlavy to more than 30 countries around the world. More than 800 employees look after returns for our customers, such as About You or OTTO.

We also deal with complete fulfilment for e-commerce – we take care of logistics beginning with receiving the order and finishing with delivery to the customer.

Thanks to the parent company Hermes Fulfillment GmbH, we are part of the Otto Group, one of the largest e-commerce groups in the world.